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Ticket Overview (билетная система)
1. Who Can Sell Tickets to the General Public?
Tickets for the 2006 FIFA World Cup Germany™ can be purchased by members of the general public from two primary sources. Firstly, the 2006 FIFA World Cup Ticketing Center (FWCTC), based in Frankfurt, Germany, which operates as the principal seller of tickets to the general public worldwide. For an overview of the manner in which the FWCTC will sell tickets, including details of sales phases, prices and sales conditions, please refer to the details outlined below under "Ticket Overview - FWCTC Sales". In addition to the tickets offered for sale to the general public by the FWCTC, there is another potential source of general public tickets. For those who are unsuccessful in acquiring tickets from the FWCTC, FIFA has allocated to each of those of its Member Associations whose teams have qualified to participate in final competition of the 2006 FIFA World Cup Germany™ (“Participating Member Associations”) a number of tickets for their matches which may be sold to the general public. Details of the Participating Member Association general public ticket sales activities are outlined below under the question "How will Participating Member Association Ticket Sales Work?”
2. When do sales start and how do I buy tickets?
The second sales period for 2006 FIFA World Cup™ match tickets begins on 2 May 2005 at 12 o'clock midday CEST (Central European Summer Time).
Tickets will be allocated on a 'first come, first served' basis in this sales period, i.e. applications will be processed in the order they are received. Subject to availability, TST (Team Specific Ticket) series may be ordered by applicants wishing to follow a specific team as they progress through the tournament. Due to high levels of demand in the first sales period, individual tickets and TST series will not be available at the start of the new period for the following nations: Germany, Argentina, Brazil, England, Ireland, Italy, Japan, Mexico, Netherlands, Portugal, Spain, Sweden and the USA.
Applications in the first sales period were accepted from 1 February until 31 March 2005.
Tickets were allocated from 15 April 2005 by electronic ballot according to TÜV certified procedures in the presence of a notary public. Applicants allocated tickets received written confirmation indicating the number and category of tickets on April 23. Specific seat details will be assigned at a later date.
Persons applying for 2006 FIFA World Cup Germany tickets must be at least 18 years of age. Such persons may also apply for tickets for persons under 18.
3. How much do the tickets cost and how many sales periods are there?
Single tickets are on offer in four price categories. The cheapest tickets for group stage matches cost €35. The most expensive seats at the group stage cost €100. The cheapest ticket for the Final costs €120 and the most expensive €600.
To ensure a fair and open process even if demand exceeds supply, and to guarantee as many interested parties as possible receive tickets, ticket sales will take place in five periods. Applications cannot be accepted in between sales periods.
Further sales periods: 12 December 2005 to 15 January 2006
15 February 2006 to 15 April 2006
01 May 2006 to 09 July 2006.
4. What are the categories?
The 64 matches at the 2006 FIFA World Cup Germany will be all-seated. Tickets are available as individual tickets or Team Specific Tickets (TST). Single tickets are valid for one specific match, TST series are valid for a chosen number of matches featuring a specific team.
Individual tickets are on offer in four price categories and TST series in three. Applicants for individual tickets may not apply for TST tickets, and applicants for TST tickets may not apply for individual tickets.
TST tickets are available in a so-called series, i.e. they are valid for a series of matches played by a specific team. A TST series allows the purchaser to attend at least his chosen team's group matches, or depending on the TST variant, further matches up to and including the Final.
5. What is the maximum number of tickets per person household? Are tickets transferable?
Individual tickets are on offer in four price categories. Per household, you may apply for a maximum of four individual tickets for up to seven matches in categories 1-3. In category 4, the cheapest category, the maximum is two individual tickets for up to three matches per household. In the TST category, you may apply for up to four TST series per household. A "household" is defined as one surname at one delivery address.
Each household may only apply for one price category per match. This price category also applies to all joint applicants named on the application form. You may not apply for tickets to more than one game scheduled for the same day. Only one application per household is permitted per order period. A "joint applicant" is defined as a person listed by the applicant by name on the application form.
No-one is permitted to re-sell or re-allocate any ticket allocated to him/her, without the approval of the Organisation Committee of the 2006 FIFA World Cup Germany (TM). The right purchased with the ticket to attend a particular match is invested in the person of the applicant or joint applicant and is non-variable and non-transferable, but with the approval of the Organisation Committee of the 2006 FIFA World Cup Germany (TM). Any attempt to re-sell tickets without the approval of the Organisation Committee of the 2006 FIFA World Cup Germany (TM) will be deemed ticket touting / black market trading and will result in cancellation of the ticket.
Any kind of ticket lottery organized by organisations that are no Official Partner or Supplier of the 2006 FIFA World Cup Germany™ is excluded.
6. How do I pay for match tickets?
MasterCard is the the Exclusive Card of the 2006 FIFA World Cup. In the first four sales periods, only MasterCard card products will be accepted. The following methods of payment will also be accepted: direct debit (for customers not possessing a MasterCard but with a German bank account), and bank transfer (for customers outside Germany not possessing a MasterCard and with no German bank account).
Non-Eurozone EEA residents can pay for their tickets by bank transfer in their local currency to a local bank in their country of residence. The details of these local currency bank accounts will be made available before payment is required.
7. When will match tickets be delivered?
Tickets ordered via successful, fully paid-up applications will be delivered to the address supplied by the applicant six to eight weeks ahead of the 2006 FIFA World Cup Germany. It is vital you ensure a valid delivery address is permanently available to the 2006 FIFA World Cup Ticketing Center.
8. How do I follow the progress of my application?
Once you have completed the internet application, or your postal or fax application has been processed, you may review the status of your application at any time by logging in with a user name and password to the FWCTC website, accessible via www.FIFAworldcup.com. All forms of application including postal and fax applications must include a valid e-mail address. The user name and password will be sent by e-mail to the e-mail address supplied.
All successful applicants, regardless of the form of application (online, by post or by fax), will receive a confirmation document. This document confirms that the applicant will receive the tickets as specified (or alternatives if the selected option is no longer available). The document includes payment information and notes on how to change the delivery address and payment details.
9. What information must I provide when buying tickets?
The following information must be provided on the application form by the applicant and any joint applicants: Last name, first name, street, postcode, town/city, country, nationality, sex, date of birth, passport number, e-mail address (optional on postal and fax applications), telephone number (optional), further address details (optional).
Applicants must also specify the number and type of tickets required. The applicant must enter details of the method of payment. The applicant name and name of the credit card/account holder must be identical.
10. Why will match tickets be personalised?
Tickets will be personalised for security reasons. This measure is intended to support the basic principle of a fair and open sales procedure. It will also serve as an effective deterrent to black market trading. However, the embedded chip will store access information only. Personal information such as names will not be stored.
11. Where can I find detailed information regarding ticket sales?
For more information regarding ticket sales, click on the customer service link in the ticketing section at www.FIFAworldcup.com. You may also submit questions via an e-mail form on this page. An automated telephone information service is available on +49 (0)1805 26 2006, providing relevant information in four languages (German, English, French and Spanish). However, individual questions cannot be answered.
12. How will Participating Member Association Ticket Sales Work?
Participating Member Associations will be entitled to sell “Fixed” and “Conditional” tickets to members of the general public. Fixed tickets are tickets which are not conditional upon a Member Associations’ progress through the competition, that is to say, tickets for First Round Matches played by that Member Association. Conditional tickets are tickets which are conditional upon the participation of a Member Association in the corresponding Second Round Match. Once a Member Association is eliminated, it loses its ticket entitlement for all subsequent Second Round matches and individuals who paid for such tickets shall be entitled to a refund from their Member Association.
The number of tickets allocated to each Participating Member Association will be based on the capacities of the stadia in which each Member Association’s team may play during each stage of the 2006 FIFA World Cup Germany™. Following the Final Draw on 9 December 2005, the Participating Member Association ticket allocation will be adjusted to correspond to eight percent (8%) of all purchasable tickets in the stadium in which the Member Association is drawn to play its First Round Matches, or where it may progress to play its Second Round Matches.
Each Member Association is entitled to commence ticket sales for both Fixed and Conditional tickets immediately upon confirmation of its qualification for the finals of the 2006 FIFA World Cup Germany™. Details of the tickets (price, category and number) made available by the Participating Member Association will be made available in due course by the Participating Member Association. The number of Participating Member Associations for the 2006 FIFA World Cup Germany™ will be 32. Contact details for each Participating Member Association may be found at www.FIFA.com.
If a Member Association’s team does not progress to all stages of the Second Round, the right to use Conditional Tickets for Second Round matches following the elimination of that Team will be lost and a refund will be provided.
Member Associations are free to choose which methods of payment will be made available to fans buying tickets from the Member Associations.
• Each applicant can only apply for tickets for one price category per match.
• You may only make one application per household in the first and third sales phases. You may not exceed the permitted overall totals (four match tickets in price categories 1, 2 or 3 for up to seven matches, or two match tickets in price category 4 for up to three matches).
Example: You were allocated tickets for two matches in categories 1, 2 or 3 in the first sales phase. You may still apply for tickets for up to five further matches in categories 1, 2 or 3.
• The match and category selection you make in your application applies to all of your named guests. The names or number of guests cannot be changed from match to match.
• Only one application per household is possible in sales phase 1 and 3. For additional applications in other sales phases, you may not exceed the maximum number (four individual tickets in the price category 1,2 or 3 for up to seven matches; two individual tickets in the price category 4 for up to three matches.
• MasterCard is the Exclusive Card of the 2006 FIFA World Cup Germany™. No other payment card is accepted. More information on how to apply for a MasterCard card is available either on-line at www.mastercard.com/fifaworldcup or at your local bank.
• All applications that are received between 12th December 2005 and 15th January 2006 will be entered in the draw and will have the same chances of success.
• Confirmation is sent to those applicants to whom tickets are allocated. The confirmations for sales phase 3 will be sent from early to mid- February 2006.
If an e-mail address was provided when the order was made, the confirmation will be sent directly to this address; otherwise, the confirmation will be sent by regular mail within a few days.
• Tickets will be delivered 6-8 weeks before the start of the tournament to the provided address (person who placed the application).
• It is not possible to apply for tickets for several matches which take place on the same day.
• You cannot obtain both single tickets and TSTs.
• It is not possible to request a specific seat or row on your application. Instead you may only apply for tickets within a particular price category e.g. Category 1 or Category 2. Any subsequent requests made to the FWCTC cannot be taken into account due to the automated processes in place.
• All orders are firm. Tickets cannot be returned, nor can orders be cancelled.
• If you apply for tickets for more than one match, it may happen that only a part of your application is successful. This may mean that you are not allocated tickets for all the matches you applied for. Please note that you are also obliged to accept any partial ticket allocations. You cannot cancel the purchase.
• For security reasons and to prevent ticket touting, tickets can only be transferred with the approval of the Organisation Committee of the 2006 FIFA World Cup Germany™. Each ticket is issued in the name of the applicant or the guest specified in the order. You need to specify your ID or passport number on the form for monitoring purposes. The technology we have in place enables us to put an entry block on a specific ticket in the event of non-compliance with the regulations.
• Anyone who applies for more than the permitted number of tickets may have their orders excluded from the ticket allocation, even after tickets have been allocated. The total number of tickets is the sum of all orders where an individual acts as the applicant and orders where this same person is listed as a guest.
• Sufficient funds must be available in the bank account or on the payment card specified in the order to cover an allocation of tickets. If this is not the case, the entire order becomes void.
• If it is not possible to debit your MasterCard or bank account for the invoice total, or you or your bank should request that the amount be re-credited, your application will be cancelled without prior notification.
• Applications by minors and by persons being barred from football stadiums will be rejected.
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